RUBIVAULT — PRIVACY POLICY

RubiVault (“RubiVault,” “we,” “us,” or “our”) is a cloud-storage and file-management service powered by secure, distributed, and blockchain-backed technology. This Privacy Policy explains how we collect, use, store and protect your personal information when you access RubiVault, our applications, APIs, and related services (“Services”).

By using RubiVault, you agree to the terms of this Privacy Policy.

2.1 Information You Provide

• Account information: name, email address, password or passkey, profile data.
• Payment information: billing address, credit card or other payment-related details (processed by third-party PCI-compliant providers; RubiVault does not store full card numbers).
• Files and content: documents, media, metadata, tags, folders, comments, and any information you upload to your Vault.

2.2 Information Collected Automatically

• Device and usage data: IP address, browser type, device identifiers, operating system.
• Log information: access times, authentication logs, actions performed within the platform.
• Telemetry and performance data: crash logs, diagnostics, and analytics for improving the service.

2.3 Information from Third Parties

• Identity verification providers
• Payment processors
• Enterprise administrators (for team/organization accounts)

We use collected information to:

1. Provide, operate, and maintain RubiVault
2. Authenticate users and secure access
3. Process transactions and payments
4. Improve performance and functionality
5. Detect, prevent, and investigate fraud, abuse, or prohibited activities
6. Provide customer support
7. Send relevant communications (system updates, billing notifications, alerts)

We do not sell your personal information.

If you have questions about this Privacy Policy, contact us at support@rubivault.com.